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Frequently Asked Questions?
AquaMunch™ has a strong history of supporting the Australian aquarium industry, and we proudly offer wholesale opportunities to retailers and registered online traders. To apply for our wholesale program, please click here.
While the majority of our products are proudly made locally in QLD, AquaMunch™ also collaborates with international partners to provide a diverse range of high-quality aquarium products. This international cooperation allows us to offer a broader selection to our customers, ensuring that we can meet the unique needs and preferences of aquarium enthusiasts worldwide
AquaMunch™ takes great care in crafting our products, and we want to assure our customers that we do not use any gelatine in any of our formulations. Gelatine can have long-term side effects on aquatic creatures, and we are committed to providing safe and nutritious options for your aquarium inhabitants.
AquaMunch™ is a trademark registered under the business name “Fish Keepers Choice,” and all of our products are accompanied by a GST tax invoice.
To track your item, you will need to provide the tracking number or reference code that was provided to you when your item was shipped or dispatched. Please check your order confirmation or shipping notification for this information. Once you have the tracking number, you can usually track your item through the courier or shipping company’s website or by contacting their customer service.
If you’re unsure about how to track your specific item, you can provide me with more details, such as the courier or shipping company’s name and your tracking number, and I can guide you on how to track it.
At AquaMunch™, our promise is to ensure swift delivery of your parcels. We take pride in our efficiency, with all orders being dispatched within 48 hours (excluding public holidays and weekends).